Silverado Senior Living was recently honored by the Assisted Living Federation of America (ALFA) as part of the 2011 Best of the Best Awards. This is the fourth year ALFA has recognized Silverado as an industry-leading service provider for our commitment towards the future of senior living.
Silverado’s award-winning Worker’s Compensation and Injury Prevention Program is among the most thorough and complete in our industry and has been instrumental in creating a strong culture of safety awareness. Through a holistic approach of systems management, employee training, and health and safety recognition, Silverado has been able to maintain a high rate of employee retention and satisfaction. In turn, this culture has allowed our communities to dedicate their focus to providing high-quality care.
The fifth-annual Best of the Best Awards also recognized Silverado in their “Programs to Spotlight,” inthe category of technology adoption for the Silverado 24-Hour Hotline and Live Chat. With 24-Hour Hotline and Live Chat users can call or log in to connect with a live person at any time of day and seek resources or information related to memory care, in-home assistance and hospice services. In its first few months the service has already been able to assist hundreds of users from around the world and interestingly, more than half came in after traditional business hours.
The distinction of being identified as a leader in our industry is a true testament to Silverado’s philosophy of Love, Innovation, Family and Engagement (LIFE). Achieving this mission has been a focal point in our promise to providing the highest quality care and as this philosophy spreads we will undoubtedly continue to raise the standard of care for the world’s aging population.
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